¡¡ IMPORTANT DELIVERY !!
We are having problems with several tracking numbers, the forwarder agency has sent us lists with some faults and they do not show the correct information. We are trying to solve the problems as fast as we can.
ALL packages pending, will be delivered in the next 2 week. If you have not received your package yet, you will receive it next 2 weeks!
We appreciate your understanding and remember that you are going to receive your order next 2 weeks.
They do not respond quickly to my messages!
We receive more than 200 daily mails, the same people who are busy producing your item, packaging your package and sending it have to answer you the messages. We are not a multinational company, we are a local shop, please be patient if we take a long time to answer you between 24-48 hours.
I write a wrong direction
Send us your order number and your new address
When will my order arrive?
PLEASE, check the description of the product and you can see the production and shipping time. Do not make your purchase without first reading everything.
I want my tracking number or the status of my order
Your tracking number and order status will arrive when it is shipped. You will receive an email or SMS with the tracking and transport company.
The confirmation email has not arrived
First, check if you have not put it and use a phone number. In the case that you will use a phone number, if you do not receive your SMS confirmation, the reason is because your SMS may be getting caught in spam filters set up by your phone provider. If you have another phone number that can receive SMS, that could help. It's worth your phone provider if there is anything blocking it from coming through.